I had a mixed experience at Traveller's Inn Hotel - Fort. While the staff were friendly and the location was central to the city's attractions, my room was quite small and the linens needed replacing. The complimentary breakfast was a nice touch, but the overall feel was more like a hostel than a hotel.
Rooms
6.0
My room was small with hardly any space to walk, though it had a fan and a safety deposit box. The sheets and towels could have been better.
Service
8.0
The front desk staff were very friendly and helpful, making my check-in smooth.
Location
9.0
Ideally located in Fort, I was close to Churchgate station and within walking distance to the Gateway of India. There were plenty of restaurants and street food options around.
Dining
8.0
Breakfast was included, and I enjoyed the homemade muffins. The common room with teas and coffees was a cozy spot.
Facilities
7.0
The hotel offered several services like laundry and dry cleaning, which were convenient.
William
United States of America,
February
2025
5.6/10
My stay at Traveller'S Inn Hotel in Fort was a mixed bag. The location was fantastic and close to many attractions, yet I struggled with the WiFi and felt the pricing could have been better aligned with the services provided. The room was clean but lacked some essential comforts that would make a big difference.
Rooms
6.0
The room was clean, but cramped and the lack of air conditioning made the heat challenging. I really needed that AC to handle the humidity.
Service
6.0
The staff were friendly and helped when they could. though there were moments when their solutions felt inadequate, especially about internet issues.
Location
10.0
The location was perfect. I could easily walk to many restaurants and attractions in the vibrant Fort area.
Dining
8.0
Though breakfast wasn't included, I loved the local food available nearby. I found some hidden gems that made each meal enjoyable.
Facilities
6.0
Facilities like dry cleaning and laundry were available, but I wish there was better internet access. it really impacted my stay.
Michael
United States of America,
December
2024
6.2/10
I found my stay at Traveller's Inn Hotel to be quite mixed. The location is excellent, making it easy to explore Mumbai's sights, yet my room was small and quite humid. While the staff was friendly and the complimentary breakfast was a nice perk, some basics like WiFi and cleanliness could be improved.
Rooms
6.0
The room was small and a bit cramped, with sheets that had seen better days. The fan helped with the humidity, but overall, it felt more like a hostel experience.
Service
6.0
I appreciated the friendly and helpful staff. however, when I raised concerns about the WiFi and pricing, the responses felt dismissive.
Location
10.0
Located in the heart of Fort, I could walk to many attractions and find plenty of good food nearby. A real plus for exploring the city!
Dining
8.0
The complimentary breakfast was decent, with an egg station, and the common room offered tea and coffee. It made for a nice, relaxed atmosphere.
Facilities
6.0
Facilities like laundry and ticket assistance were available, but the WiFi was frustratingly unreliable. That was a major drawback for my stay.
Erin
United States of America,
December
2024
5.8/10
My stay at the Traveller's Inn Hotel in Fort was a bit of a mixed bag. On one hand, I appreciated the great location near many restaurants and tourist spots, and the room was generally clean. However, I faced issues like the noisy environment and some maintenance problems that affected my overall experience.
Rooms
6.0
The room was reasonably clean, but it lacked sufficient space to walk around comfortably, especially with my bags. I also recommend booking an AC room; the ceiling fan alone couldn't cool things down during the hot evenings.
Service
5.0
I had an unpleasant experience with the manager who seemed rude and unfriendly during check-in. While some staff were friendly, the overall service left something to be desired.
Location
8.0
The hotel's location is fantastic! It's in the Fort area, making it easy to explore nearby restaurants and access tourist attractions. I loved being able to walk around and enjoy the buzz of the city.
Dining
7.0
Dining options were quite good and I enjoyed the meals more than at other places I'd visited in India. The breakfast available was a nice touch, included in the room rate.
Facilities
5.0
The hotel offered some basic facilities, such as laundry and dry cleaning services, but I encountered issues like a leaking sink in my room. That definitely detracted from the experience.
Louise
United States of America,
November
2024
6.4/10
My stay at Traveller's Inn was quite a mixed bag. I really enjoyed the helpful staff and the convenient location, making it easy to explore the main attractions. However, I faced issues with the WiFi, which barely worked during my time there. Overall, it has potential but needs a bit of improvement.
Rooms
8.0
The room I stayed in was adequately spaced and well-kept, and I appreciated the good condition of the A.C. It kept the room chilled during the hot June weather.
Service
10.0
The front desk manager, Nilesh, was incredibly smart and attentive. The staff genuinely tried to assist with my needs, like arranging an airport shuttle.
Location
9.0
The hotel's location was fantastic, tucked away on a side road but still within walking distance of restaurants and main train stations. It felt central and quiet.
Dining
8.0
I enjoyed the included breakfast served on the rooftop, and it had a nice ambiance. Dining options nearby were plentiful.
Facilities
7.0
The hotel provided helpful services like laundry and tour assistance, though I found the airport shuttle pricing steep compared to other options.
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